Terms and conditions

These Terms and Conditions ("Agreement") govern your use of the Seminole Casino Coconut Creek online platform (the "Platform"). By registering for an account on the Platform, you acknowledge that you have read, understood, and agree to be bound by these terms.

License and Jurisdiction

The Platform is operated under the jurisdiction of the Seminole Tribe of Florida. Our license number is displayed on our website and is subject to change as required by law. The Platform is intended for users physically located within the United States or Canada, except where prohibited by local laws.

Registration and Login Process

To register an account with us, you must provide accurate personal details, including your name, email address, phone number, and physical address. You will also be required to create a username and password. Government-issued photo identification is mandatory for verification purposes. Your account will be activated upon approval of your registration information.

Games and Software Providers

The Platform offers various games provided by our third-party suppliers, including Hard Rock Gaming (proprietary), IGT, Scientific Games, Everi Holdings, and NetEnt for Canadian markets only. Our total game selection exceeds 2,300 slot machines, 80 live table games, and 30 poker tables.

Bonuses and Promotions

We offer a welcome bonus to new members in the form of CAD $200 Free Play for Unity by Hard Rock loyalty program card holders. To qualify, you must register an account and make a minimum deposit of CAD $50 within seven days of registration.

VIP and Loyalty Program

Our Unity by Hard Rock loyalty program offers tiered rewards based on points earned through wagering activity. The program consists of four levels: Bronze, Silver, Gold, and Platinum. Tier status is reviewed every six months based on the total credits earned.

Payment Methods and Banking Terms

The following deposit methods are accepted: Visa, Mastercard, Discover, American Express, Interac e-Transfer for Canada, Bitcoin, and Ethereum.

Bitcoin deposits are subject to a minimum of CAD $50 and a maximum of CAD $50,000 per transaction. Ethereum deposits are subject to the same limits.

Withdrawal methods include Visa, Mastercard, Interac e-Transfer for Canada, Bitcoin, and Ethereum.

Key Terms and Conditions

Deposit limits apply to your account and are set as follows: a daily limit of CAD $1,000, a weekly limit of CAD $5,000, and a monthly limit of CAD $20,000. These limits may be adjusted through responsible gaming tools where permitted.

Wagering requirements for bonuses range from 1x to 25x, depending on the promotion or bonus type.

Mobile and Technical Features

Our mobile application is available for both iOS and Android devices through their respective app stores. We also provide a fully optimized HTML5 mobile website that offers functionality equivalent to the desktop experience.

Security and Fair Play

We employ industry-standard encryption technologies, including TLS 1.3 with 256-bit AES encryption, and maintain PCI DSS Level 1 compliance for payment security.

Games are independently tested by iTech Labs and Gaming Laboratories International to ensure fairness and randomness. Return-to-player (RTP) values range from 94% to 99.5% depending on the game.

Responsible Gambling Features

We provide a range of responsible gaming tools, including deposit limits, loss limits, session time reminders, reality-check notifications, and self-exclusion options.

Advantages and Disadvantages

Pros

Open twenty-four hours a day, seven days a week for maximum accessibility.

Offers more than 2,300 slot machines and over 80 live table games.

Provides a welcome bonus of CAD $200 Free Play for eligible new members.

Cons

Withdrawal limits may be restrictive for high-value players, with a standard daily limit of CAD $5,000.

Table games contribute only 10% toward bonus wagering requirements.

General Casino Information

The Platform is owned and operated by Seminole Gaming under its parent organization, the Seminole Tribe of Florida, located at 5550 NW 40th St, Coconut Creek, FL 33073.

Supported languages include English, French for Canadian players, and Spanish. We accept users from the United States, Canada, and selected international jurisdictions where applicable licenses are held.

You agree to indemnify us against any claim or demand arising from your use of the Platform. You also acknowledge that these Terms and Conditions may be amended at our discretion without prior notice. Continued use of the Platform following any amendment constitutes acceptance of the updated terms.

By registering an account, you confirm that you are physically located within a jurisdiction where online gaming is lawful. If we reasonably believe that you have violated this requirement or any other provision of these Terms, we reserve the right to suspend or terminate your account.

You must be at least eighteen years of age and possess valid government-issued photo identification to create an account. We are not responsible for errors, omissions, or interruptions caused by circumstances beyond our reasonable control.

Your participation in any game offered through the Platform is subject to applicable gaming laws and regulations. If you have questions regarding these Terms and Conditions, you should seek independent legal advice regarding the laws applicable in your jurisdiction.