Responsible gambling

At Seminole Casino Coconut Creek, we prioritize responsible gaming practices to ensure the well-being of our players. Our dedicated team is committed to providing support and resources for those who may be struggling with problem gambling.

Self-Exclusion:

If you feel that you're losing control over your gaming habits, please contact us through live chat (available 24/7). We can temporarily suspend your account for a period of time that suits you best. This includes options such as:

24 hours
7 days
30 days

Additionally, you may choose to self-exclude permanently.

Reality Checks:

We offer regular reality checks through various methods, including but not limited to:

Pop-up reminders with your current balance and time played
Email notifications after set intervals (daily/weekly/monthly)
SMS updates every 60 minutes

You can customize the frequency of these alerts in our account settings.

Deposit Limits:

Set limits for yourself by adjusting deposit amounts daily, weekly or monthly. This will help prevent excessive spending and ensure that your gaming sessions remain enjoyable without breaking the bank.

Daily limit: $1,000
Weekly limit: $5,000
Monthly limit: $20,000

You can adjust these settings at any time to suit your needs.

Loss Limits:

Set a maximum loss amount per session or set a specific loss limit. This will allow you to control the potential costs associated with gaming and ensure that it remains an entertaining experience.

We are committed to providing a supportive environment for all players, regardless of their circumstances. If you're struggling with problem gambling or know someone who is, please seek help from one of our dedicated support team members.

Relevant Resources:

ConnexOntario (24/7 free support)
Gamblers Anonymous Canada
Problem Gambling Helpline

We encourage you to take proactive steps in managing your gaming habits. By setting responsible limits and utilizing the tools provided, we strive to create a safe environment where our players can enjoy their experience without compromising their well-being.

For any questions or concerns regarding responsible gambling practices at Seminole Casino Coconut Creek, please contact us through live chat (available 24/7) or phone. We are here to support you every step of the way.